Sarah stares at the mounting pile of emails, each one representing a regulatory requirement she knows she hasn't fully addressed. Her boutique consultancy has grown from a solo venture to a team of ten in just eighteen months. While the revenue is a dream, the operational reality is becoming a nightmare.The morning begins not with a strategy session, but with a frantic chat message. A senior consultant has handled a client’s sensitive data using a personal cloud drive - a major breach of the data protection standards Sarah swore they’d uphold. Because there is no agreed documentation, everyone has developed their own "best way" of doing things. Sarah realises her team isn’t being defiant; they are simply guessing.Sarah knows she needs to document these processes to ensure compliance and consistency. However, she is trapped in a reactive loop:She spends four hours a day fixing errors caused by the lack of training.Every minor decision requires her approval because no one knows the "official" policy.The fear of a heavy fine or a failed audit keeps her up at night, yet she feels she can’t spare the two days required to actually sit down and write the policy.Every time she opens a blank document to start writing a procedure, the phone rings. She feels paralysed by the gap between where they are and where they need to be. To Sarah, compliance feels like a mountain she has to climb while already carrying the weight of the entire company on her back. She is terrified that the very growth she worked so hard for will be the thing that causes the business to collapse under the weight of an avoidable mistake.