Why ChatGPT Can't Write Your Employee Handbook (But AI Can Help)
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Introduction
We talk to a lot of HR leaders, and the number one question we get is: "Why should I pay for Enlytning when I can just ask ChatGPT to write a policy for free?".
It’s a fair question. Generative AI is incredible. But if you rely on a generic chatbot to write your legal documentation, you are taking a massive risk.
Here is why ChatGPT is dangerous for compliance, and how we approach AI differently.
1. The Hallucination Trap
Ask ChatGPT to write a "UK Disciplinary Procedure," and it will write something that sounds very professional.
But it might reference "At-Will Employment" (a US concept that is illegal in the UK). It might cite a law from 2019 that was repealed in 2023. It doesn't know truth; it only knows patterns.
If you fire someone based on a policy written by a hallucinating chatbot, you will lose at the employment tribunal. Guaranteed.
2. The Context Gap
A policy isn't just a list of laws. It’s a reflection of your business.
- A "Remote Work Policy" for a creative agency is totally different from one for a call centre handling credit card data.
- ChatGPT gives you the average of everything it has ever read. It gives you "Generic Corp."
The Enlytning Difference: "Contextualisation"
We don't just let an LLM guess. We use a process called Contextualisation.
- The Gold Standard: We start with a verified legal template from our Marketplace partners (real lawyers and experts).
- Your Reality: We feed the AI your specific business context - your industry, your size, your tone of voice, and your specific rules.
- The Hydration: Our AI "hydrates" the template. It fills in the blanks with your specific details but never changes the legally critical clauses without warning.
AI as a Scalpel, not a Bludgeon
We use AI to do the heavy lifting - formatting, summarising, and creating training quizzes from the text. But the core legal protection comes from trusted sources, not a chatbot's imagination.
Don't trust your business risk to a probability engine. Trust a system built for compliance.


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